Q1: What kind of company are you?
A: We are the real professional welding machines supplier, which has production team, R&D team, sales force and after-sale service team. And we have our own welding robot laboratory for research and to provide free technical training.
Q2:How do you guarantee product quality?
A:We have our own welding laboratory, which not only tests all welding torch but also provides customers with welding solutions, accumulates a large amount of data experience, and has absolute experience in product quality control.
Q3. Do you have any warranty?
A: Yes, we have. One year warranty for welding torch.
Q4. What certification do you have?
A: All of our products have CE/ ISO9001 quality certification which ensures the quality and safety. Our
products are under strict quality management to ensure supreme quality.
Q5: What's the package?
A: Packing in box, or as customer’s requirements.
Q6: What is delivery time / lead time ?
A: The goods will be shipped within7-15 days after the receipt of your payment.
Q7: What is your minimum order ?
A: 100pcs
Q8: What is your payment term ?
A:1- 30% down payment for order confirmation, 70% before shipment. 2- 100% at sight LC
Q9:Can you send the samples for testing?
A: Yes, we can support sample.
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