Q1: What kind of company are you?
A: We are the real professional welding machines supplier, which has production team, R&D team, sales force and after-sale service team. And we have our own welding robot laboratory for research and to provide free technical training.
Q2:How do you guarantee product quality?
A:We have our own welding laboratory, which not only tests all welding consumables but also provides customers with welding solutions, accumulates a large amount of data experience, and has absolute experience in product quality control.
Q3. Do you have any warranty?
A: Yes, we have. One year warranty for welding rod.
Q4. What certification do you have?
A: All of our product shave 8 countries classification societies quality certification which ensures the quality and safety. Our products are under strict quality management to ensure supreme quality.
Q5: What's the package?
A: 4 boxes* 5kg per inner box, or as customer’s requirements.
Q6: What is delivery time / lead time ? A: The goods will be shipped within15-30 days after the receipt of your payment.
Q7: What is your minimum order ?
A: 500kgs
Q8: What is your payment term ?
A:1- 30% down payment for order confirmation, 70% before shipment. 2- 100% at sight LC
Q9:Can you send the samples for testing?
A: Yes, we can support sample, free for send Express charges pay by new client, second test
sample all free.
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